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Cape Town: Account Manager posted by Crayon






Date 2024-07-07
Job Title Account Manager
Employer Crayon
More Information
Salary 25000
Category Professions
Location Western Cape
/ Cape Town

Job Summary

To find out more, click Apply or head on over to Crayon to review the full spec and apply?

www.********.co.za

How you`ll role

As a Account Manager / Growth Lead (“GL”) you will be responsible for expanding impact within a certain region. This includes launching programmes in new schools and launching additional labs in active schools. The GL will be responsible for ensuring that the region`s development plans are implemented in accordance with growth processes and within the timeframes specified. The GL will be in charge of actively building their respective pipelines in each region by helping schools to achieve the intervention`s eligibility requirements. This will necessitate regular visits to all pipeline schools. The Head of Growth will assess the effectiveness of new school deployments by reviewing success metrics (such as usage) one month post launch.

What you`ll do

  • Develop a pipeline of new schools that fit the company`s criteria
  • Implement guidance and support for launching new schools
  • Manage projects effectively
  • Deliver regional-specific quarterly growth plans
  • Work closely with service providers and oversee work done in launching new labs
  • Collect project documentation and implementation data accurately, and report on project statuses
  • Present to Principals and HODs
  • Be responsible for district collaboration with e-learning stakeholders
  • Work closely with the Training Coordinator (TC) to ensure growth plans are met

There are skills needed by the organisation that may be identified above and beyond what the role requires. These may be assigned to you as part of your role.

Key performance indicators:

The Growth Manager will conduct monthly KPI sessions. The following metrics will be assessed

  • Schools launched in accordance with growth plans
  • Post-launch school performance
  • Accurate collection and storage of documents and data
  • School pipeline development
  • Principal presentations delivered
  • Meetings with educational districts

What you`ll need

  • Minimum qualification: Matric certificate
  • A valid drivers licence and own transport
  • At least 4 years of work experience
  • Strong project management and people skills
  • Strong organisational, logistical, and planning skills
  • Experience in the public education sector will be advantageous
  • Financial literacy
  • To be proficient in G-Suite
  • Excellent verbal and written communication skills

Personal attributes:

  • To be flexible and able to multitask while prioritising
  • To work within an ambitious, fast-moving environment, whilst also driving towards clarity and solutions
  • The ability to guide people and systems
  • The ability to work under pressure and think on your feet
  • To be a critical, outcomes and solution-based thinker
  • Attention to detail
  • Sound administration skills
  • The ability to work cooperatively with others
  • A strong affinity and attention to the process
  • To be energetic, proactive, and a self-starter who is able to use initiative and work independently
  • A willingness and openness to learning new things
  • To be enthusiastic about E-learning
  • A willingness to travel to rural areas and townships

To find out more, click Apply or head on over to Crayon to review the full spec and apply?

Crayon
Account Manager position available in Western Cape, Cape Town. This job position was posted by Crayon. The job has been posted as a premium ad on 2024-07-07 at 13:06:44 in the Professions category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
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We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Cape Town: Account Manager posted by Crayon






Date 2024-07-07
Job Title Account Manager
Employer Crayon
More Information
Salary 25000
Category Professions
Location Western Cape
/ Cape Town

Job Summary

To find out more, click Apply or head on over to Crayon to review the full spec and apply?

www.********.co.za

How you`ll role

As the Account Manager/Programme Lead, you will oversee and manage the operations of a cohort of existing schools. This includes driving usage and ensuring targets are met, rollover facilitation, facilitator management, timetable support, implementation management, quality control, funding commitment negotiations and district relationships.

What you`ll do

Programme implementation and school relations management

  • Analyse weekly usage in order to drive usage and ensure targets are met
  • Do a weekly review of implementation pillars identifies where the problems are and where support is needed
  • Work with helpdesk staff and other delivery teams to solve tickets
  • Conduct site visits where necessary and solve problems
  • Work with principals and delivery teams to optimise implementation
  • Use negotiations skills to relay funding requirements to Principals in line with the school support guidelines
  • Ensure payments are followed up and status reported on
  • Report immediately and visit the school to gather information when security is breached at a school
  • Work with the principal to reach a speedy resolution of any repairs, upgrades or replacements
  • Be responsible for status reporting via weekly, monthly or termly reports where necessary
  • Prepare for the rollover meetings on an annual basis and conduct meetings with each school to facilitate the best implementation

Facilitator management

  • Ensure onboarding and offboarding are actioned timeously
  • Communicate and follow up on onboarding requirements with principals
  • Ensure induction training and adhoc training are scheduled
  • Ensure induction resources and Adhoc resources are provided
  • Lead weekly team meetings and coach, mentor and motivate facilitators
  • Plan and implement facilitator motivational strategies
  • Remediation issues in a prompt, professional and effective manner
  • Review termly KPIs
  • Identify issues and if necessary, follow progressive discipline or performance improvement plans processes
  • Manage the leave for facilitators

District relations

  • Build a network and keep contact information updated
  • Manage the district relationship
  • Provide weekly and monthly and/or termly reports
  • Call on district officials for support where needed

Quality control

  • Monitor internal dashboards to ensure quality implementation and follow up on all outstanding tickets
  • If necessary due to poor performance, conduct lab visits and meetings to ensure implementation pillars are in tack
  • Conduct termly relationship visits to schools that are performing well

Department

  • Foster continuous feedback loops between the school principal, facilitators, helpdesk, operations, finance, HR and IT
  • Prepare data and commentary as requested
  • Attend training sessions across divisions to continuously improve organisational knowledge and the school relations department
  • Participate in department-driven or organisational-driven projects

There are skills needed by the organisation that may be identified above and beyond what the role requires and these may be assigned to you as part of your role.

Key performance indicators

  • The Head of Implementation will conduct a monthly KPI session in which the following metrics will be assessed:
    • Annualised Time for Literacy – target aligned with the weekly active time dosage targets
    • Annualised Time for Numeracy – target aligned with the weekly active time dosage targets
    • Quality of Implementation

What you`ll need

  • A minimum tertiary education (diploma or degree)
  • At least 5-8 years of experience with relationship and team management
  • To be proficient in G Suite
  • Experience with working with data capturing
  • Experience in the public education sector will be advantageous
  • Strong planning skills and diary management
  • Excellent communication skills both verbal and written

Personal attributes

  • An individual who is able to build solid relationships and communicate effectively with various stakeholders
  • Has a desire to learn and continuously improve on his/her organisational knowledge and skills
  • Is organised with the ability to multitask in a high-pressure work environment
  • An individual that takes the initiative to solve problems with speed and efficiency
  • A team player who is approachable
  • Has great attention to detail
  • Is positive and patient
  • Strong affinity and attention to the process
  • Enthusiastic about E-learning
  • Valid driver`s licence and own transport willingness to travel to rural areas and townships

To find out more, click Apply or head on over to Crayon to review the full spec and apply?

Crayon
Account Manager position available in Western Cape, Cape Town. This job position was posted by Crayon. The job has been posted as a premium ad on 2024-07-07 at 13:06:05 in the Professions category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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