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Cape Town: Safari Consultant posted by Datafin






Date 2024-07-07
Job Title Safari Consultant
Employer Datafin
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Safari ConsultantMedia/Marketing/Sales
Cape Town – Western Cape

ENVIRONMENT:
UTILISE your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic Travel Tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, youll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. Youll also require a tertiary qualification in Travel and Tourism with 5+ years work experience in the Tourism industry specifically selling African safaris & experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems – Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties.
DUTIES:
  • Manage the entire client interaction from enquiry to post-travel.
  • Share your first-hand knowledge of African destinations with potential clients.
  • Prepare exceptional quotations and itineraries matching clients expectations and budget.
  • Manage the entire booking process with a high level of attention to detail.
  • Invoice and collect client payments.
  • Ensure all travel documents are accurate and of the highest standard.
  • Provide top-level customer support at all stages – before, during and after travel.
  • Meet all monthly sales targets.
  • Go the extra mile to ensure exceptional customer service and a wow factor to all clients.
  • Manage all internal systems and procedures efficiently and effectively.
REQUIREMENTS:
Qualifications
  • Tertiary qualification in Travel and Tourism.
Experience/Skills
  • 5+ Years experience in the Tourism industry specifically selling African safaris.
  • 5+ Years experience in a sales environment dealing with direct consumers.
  • Knowledge of various software systems – Tourplan, CRM, Google workspace.
  • Strong knowledge of African destinations, logistics and properties.
  • Driven sales and customer service skills.
ATTRIBUTES:
  • Excellent written and verbal communication skills.
  • Superior interpersonal and organisation skills.
  • Ability to meet deadlines, accept challenges and work under pressure.
  • Capable of self-management and self-actualization.
  • Highly flexible with ability to work in a fast-paced and dynamic environment.
  • Diligent, high degree of perseverance and attention to detail.
  • Strong problem-solving skills.
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Safari Consultant position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-07-07 at 16:00:56 in the It Computer category

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