Menu Close

Cape Town: Service Consultant (Call Centre Environment) posted by Palesa Mbali Group






Date 2024-07-07
Job Title Service Consultant (Call Centre Environment)
Employer Palesa Mbali Group
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Our client has an exciting opportunity for a Service Consultant within the medical scheme space and based in Cape Town.

The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries), proactively striving to resolve each query on the first call.

Key Activities:

  • Manage customer service requests
  • Strive to resolve queries on first contact
  • Educate stakeholders on self-help digital servicing tools
  • Connect with your customers (all stakeholders) across all channels, enabling an intuitive experience
  • Provide a seamless, progressive and holistic approach, understanding the customers needs.
  • Resolution of specialised and complex queries
  • Address all customer complaints in alignment with policies and procedures to achieve stakeholder buy-in

Education and Experience:

  • 3 5 Years experience in Health Care Operations
  • Matric Essential
  • Call Centre, Customer Services Certificate advantageous

Service Consultant (Call Centre Environment) position available in Western Cape, Cape Town. This job position was posted by Palesa Mbali Group. The job has been posted as a premium ad on 2024-07-07 at 13:15:58 in the It Computer category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Pretoria East: Sales Consultant – Food Service Market Sector posted by BizGro

A great opportunity for an experienced Food Service Sales Consultant with extensive experience in the Pretoria, Gauteng region. The right fit Candidate will have ~3+ years Food Service sales experience strong interpersonal skills & the ability to communica

  Cape Town: Intermediate Full Stack Developer posted by Hire Resolve

View Job
Sales Consultant – Food Service Market Sector

Soweto: Sales Consultant – Urgently Needed posted by BKK FUNERAL SERVICES

Our Funeral Service Company is looking for a vibrant, target driven cold calling individual to sell our Burial/Funeral Service products to prospects in formal and Informal sectors.Must have very good communication skills.Attention to Detail.Can work well u


View Job
Sales Consultant – Urgently Needed

South Africa: Investment Service Consultant

INVESTMENT SERVICES CONSULTANT Perm, Salary CTC up to 288 000-336 000 dependent on experience p/a, CBD, normal working hours Mon - Fri, must be flexible. Normal company benefits apply. A Corporate Financial Services Company is seeking to employ a Client Se


View Job
Investment Service Consultant

Midrand: Bmw : Customer Services Call Centre Consultant

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing req


View Job
Bmw

Pretoria: Medical Services Sales Consultant

Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a Sales Representative to join their sales team. The ideal candidate needs to have minimum 2 years medical sales experience and must have matric/grade 12. Duti


View Job
Medical Services Sales Consultant

Cape Town City Centre: Client Services Consultant

Job Responsibilities: Provide client services to investors via various communication channels Providing technical support in terms of Collective Investment Schemes and retirement products Adhere to the daily schedule to ensure that targets are met by follo


View Job
Client Services Consultant

Durban: Samsung Field Service Consultant`S (Fsc) R&R – Kwa Zulu Natal (Kzn)

0n-site training for administrators within the accredited partner`s. Process alignment to GSPN in accordance to actual process`s on the ground. Warranty billing and error clearing which will reduce SSA`s support department`s burden. This will allow current


View Job
Samsung Field Service Consultant`S (Fsc) R&R – Kwa Zulu Natal (Kzn)

Bryanston: Samsung Field Service Consultant`S (Fsc) R&R – Gauteng Region (Gp )

0n-site training for administrators within the accredited partner`s. Process alignment to GSPN in accordance to actual process`s on the ground. Warranty billing and error clearing which will reduce SSA`s support department`s burden. This will allow current


View Job
Samsung Field Service Consultant`S (Fsc) R&R – Gauteng Region (Gp )

Pretoria: Client Service Consultant

Job Details: Title: Client Service Consultant Location: Pretoria, Gauteng Permanent: Yes Full time: Yes Industry: Insurance Salary / CTC: R 18 000 Reports to: Call Centre Manager Job Description: The overall purpose of the Client Service Consultant is to p

  Hout Bay: Junior/Mid-Level Draughtsman posted by Hire Resolve

View Job
Client Service Consultant

Johannesburg: Client Services Consultant: Investment Banking: V&A Waterfront Cape Town: 1 Year Ftc

Client Service Consultant: Investment Banking: Sales and Service: V&A Waterfront Cape Town: Banking: 1 Year Fixed term Contract To provide professional and efficient call services to optimize client experience for the Bank’s clients and ensure continued re


View Job
Client Services Consultant

Cape Town City Centre: Client Services Consultant – 12 Month Contract

Job Responsibilities Client Engagement: Respond to client needs by offering the right service and solution. Build client trust by applying your expertise and experience to do good for your client. Educate clients and potential clients on how to subscribe a


View Job
Client Services Consultant – 12 Month Contract

Johannesburg: Qualified & Experienced Bmw Aftersales Consultant (Service Advisor)

Duties include: Customer Service: Greet customers promptly and courteously. Listen to customer concerns and provide accurate information regarding service needs. Maintain regular communication with customers during the service process, providing updates an


View Job
Qualified & Experienced Bmw Aftersales Consultant (Service Advisor)

Cape Town: Customer Service Consultant posted by CallForce

The Customer Service Representative (Sales Support) will play a crucial role in assisting our International sales team by providing top-notch support to our international customers. The ideal candidate will possess strong English communication skills, a cu


View Job
Customer Service Consultant

Pretoria: Client Service Consultant posted by Finding Personnel (Pty) Ltd

Job Details:Title: Client Service ConsultantLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: Insurance Salary / CTC: R 18 000Reports to: Call Centre ManagerJob Description:The overall purpose of the Client Service Consultant is to provide e


View Job
Client Service Consultant

Port Elizabeth: Regional Service Consultant posted by Qetello

About Our Client: Our client is a leading medical scheme with its head office based in Pretoria, and is dedicated to providing comprehensive healthcare benefits to its members. They are committed to innovation, quality service, and the well-being of their


View Job
Regional Service Consultant

Pretoria: Service Providers Practice Consultant posted by Qetello

Job Title: Service Providers Practice ConsultantLocation: GautengAbout Our Client: Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare benefits to its members. They are committed to innovation, quality


View Job
Service Providers Practice Consultant

Polokwane: Regional Service Consultant posted by Qetello

Our client is seeking a Regional Service Consultant to join their team on a permanent basis. The successful candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers in accordance with prescribed processe


View Job
Regional Service Consultant

Cape Town: Retail Investment Client Services Consultant posted by Rory Mackie & Associates

Overview:Our client, a global asset management company, is seeking to appoint a Retail Client Services Consultant. This position requires a passionate and highly motivated individual who will be part of a team responsible for guiding clients through the co

  Western Cape: Motor Dealership Foreman posted by Astor Motor Recruitment

View Job
Retail Investment Client Services Consultant

Cape Town: Customer Service Consultant posted by CallForce

Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via n


View Job
Customer Service Consultant

Cape Town: Client Service Consultant – Retail Investments posted by Rory Mackie & Associates

The Investment Platform Client Service team are a dynamic and resilient client focused team who are highly skilled in communication. The team are always striving to create a positive client experience with an emphasis on delivering superior service. The te


View Job
Client Service Consultant – Retail Investments

Johannesburg: Funeral Services Consultants X2 posted by Energy at Work Projects

Join Our Team as a Long-Term Funeral Customer Services Consultant!Are you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for you!About Us:We are one of the largest financial services


View Job
Funeral Services Consultants X2

Pretoria: Support Consultant (Financial Services) posted by Silk Road Consulting

Duties Include:First point of contact in dealing with support queries via named contacts at customer sites.Analyze and resolve client issues resulting in meeting or outperforming the expected case metrics related to average duration and client satisfaction


View Job
Support Consultant (Financial Services)

Johannesburg: Customer Success Consultant – Implementation posted by PRR Recruitment Services

Customer Success Consultant needed Implementation Hybird Rneg This dynamic company is seeking a Customer Success Consultant the ideal candidate will have2 years of experience in Technology Consulting and or Training RoleUnderstanding HR Tech and Related


View Job
Customer Success Consultant – Implementation

Johannesburg: Credit Life Services Consultant posted by Energy at Work Projects

Join Our Team as a Credit Life Client Services ConsultantAre you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!Company Overview: One of the largest financial services providers are curre


View Job
Credit Life Services Consultant

Johannesburg: Customer Service Consultant posted by Isilumko Staffing

One of our clients are seeking a customer service consultant to join them on a contractual basis. Requirements:Previous experience in customer service or call centre.Must be computer literate.Willing to work on an ad-hoc basis.Grade 12 is essential. Custom


View Job
Customer Service Consultant

Error making API request.

Share this to someone who needs a job:
Posted in Jobs in Cape Town, Jobs in Western Cape

More Jobs in Your Area