Claremont: Healthcare Servicing Consultant

Date	2024-07-02
Job Title	Healthcare Servicing Consultant
Employer	More Information
Salary
Category	Sales
Location	Cape Town City Centre / Claremont

Job Summary

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Insurance BASIC SALARY : R20 000 START DATE : A.S.A.P / Immediate REQUIREMENTS: National Senior Certificate or equivalent Strong client service focus Experience in a call centre or client service environment At least 2 years experience in medical scheme industry is essential DUTIES: Service delivery and liaison with clients (telephonically and via email) Liaison with medical schemes to manage and resolve clients queries Ongoing support with the management of the clients health portfolio (medical scheme, loyalty programmes, Gap product and other Health products) Sales of ancillary products such as gap cover, dentistry, extended oncology. Effective coordination to ensure the timeously processing of members service transactions (amendments, cancellations, general queries, option changes, dependent registration) Retention activities Optimization of chronic cover (registration, formulary investigations, utilization of benefits) Processing and activation of new broker appointments Updating existing client information Follow-up client calls where necessary Assistance with claims Assistance with other functions within the Administration area if and when required HOURS: Monday to Friday: 08:00 17:00

Healthcare Servicing Consultant position available in Cape Town City Centre, Claremont. This job position was posted by . The job has been posted on 2024-07-02 in the Sales category

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