Gauteng: Kwom Output Management Spencialist – 0516 posted by Jordan Human Resources

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Job Summary

ESSENTIAL SKILLS REQUIREMENTS:
·        Experience in IT Infrastructure Management and/or Operations / 1st/2nd Level Support
·        Experienced in LINUX (Linux Support – operations and administration)
·        Change Management (CM)
·        IT Service Management (ITSM)
·        Release Planning
·        Start Up Management (SUM)
·        System Monitoring
·        Technical Continuity Management (TCM)
·        Knowledge of BMW, YPA (Advantageous)
·        Excellent proficiency in the Agile Tool Chain (JIRA, Confluence)
·        Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
·        Optional: Experience with Output Management Solutions
o   Spooling Systems
o   Document Composition
·        Optional: Experience with Exstream and/or VPSX solutions 
·        A team player with leadership skills.
·        Strong analytical and problem-solving skills with a high attention to detail
·        Optional: Experience in IT middleware platforms/architectures based on Unix/Linux OS
·        Maintain a positive attitude focused on customer satisfaction.
·        Good Knowledge of output management solutions on Unix/Linux operating systems, e.g.
o   Print Spooling Systems –
§  VPSX
§  CUPS
§  BMW Plotclient PriPlo
§  BMW PlotServer gXnetplot
§  Easycopy and EasyConvert
§  Including the different input, output and filter scripts and their individual configurations
o   Document Generation Software –
§  Exstream
·        Basic Knowledge of the following:
o   Windows Server, Active Directory
o   SAP Output Management
o   Database technologies – Oracle / PostgreSQL
o   Printer and printer languages (PCL,PS,ZPL)
o   Business processes requiring enterprise output management
·        Operation Tools: SC-Venus, CMDB, ConnectIT
·        Monitoring tools: Systems Management Portal (NAGIOS)
·        Server technologies (Linux (SUSE), UNIX (AIX), Server administration and virtualisation (VMWare)
·        Database technologies experience: Oracle/PostgreSQL
·        Storage technologies experience: NAS/SAN/Archive (GS3)
 
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
IT Degree and/or relevant qualifications
Project managements qualification and/or relevant experience
Qualification: Degree / Diploma in Information Technology or alternatively a qualification related to IT Technical Support
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
·        Operational and Support tasks of the Enterprise Services Output Management solution
o   BMW KWOM & CAPPO
§  VPSX and CUPS – Print Spooling
§  Exstream – Document Composition
§  BMW Plotclient PriPlo
§  BMW PlotServer gXnetplot
§  Easycopy and EasyConvert
§  Including the different input, output and filter scripts and their individual configurations
·        Perform all tasks in a 100% agile manner according to the agile guidelines agreed by the department
·        Awareness of agile roles defined within the environment
·        Maintaining a high awareness of user needs regarding output management requirements
·        Keeping deep knowledge about underlying BMW infrastructure master solutions, e.g Unix, Storage (SAN, NAS etc.(mounting and unmounting of Shares, Share credentials).
·        Interacting with other IT architects as needed to ensure fitting infrastructure solutions
·        Understanding and incorporating all relevant IT security guidelines of the BMW Group
·        Provide or support all necessary BMW IT documentation, e.g. Operations Manuals)
·        Ticket creation and resolving requests for incident management, change management and problem management and ITIL support processes at Enterprise level
·        Ticket creation, co-ordination and communication with service groups responsible for failures affecting Output Management Infrastructure daily operations.
·        Adhere to set SLAs for service delivery of Operational pre-requisites.
·        Maintain Output Management landscape to required supportable Software version levels.
·        Provide Output Management Operations Monitoring, support to ensure operational uptime for all business applications across multiple countries (Germany, South Africa, China, America, etc.).
·        Support Output Management Dev/Maint Team with required Projects
Kwom Output Management Spencialist – 0516 position available in Gauteng, Gauteng. This job position was posted by Jordan Human Resources. The job has been posted as a char8000 ad on 2024-07-08 at 01:05:21 in the It Computer category

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