| Date | 2024-07-08 |
|---|---|
| Job Title | Medical Service Provider Network Agent |
| Employer | National Risk Managers (Pty) Ltd More Information |
| Salary | 0 |
| Category | Insurance And Investments |
| Location |
Gauteng / Gauteng |
Job Summary
Key Responsible Areas
– Recruit doctors in unrepresented areas
– Assist with member and provider queries
– Perform administrative duties
Tasks
Recruit doctors in unrepresented areas
– Process GP nominations
– Contact and recruit doctors that is not on our Network
Assist with member and provider queries
– Attend to all incoming provider network calls
– Confirm member benefits
– Resolve radiology and pathology queries
– Deal with queries via electronic channels (OTRS,Live Chat,Email)
Perform administrative duties
– Update and maintain providers information/ details on CRM
– Update network list weekly
– Maintain GP records
– Conduct and submit periodic reports
Essential Qualifications
– Matric or equivalent
Essential Experience
– Minimum 2 years call/ contact centre/ customer care
Desirable Experience
– Medical / insurance background experience
– Claims administration experience/ Primary Health-care administration
Other requirements
– Afrikaans advantageous
Knowledge and Skills
– Problem solving skills
– Excellent verbal and written communication skills
– Computer literacy: MS word, Excel and Outlook
– Excellent interpersonal skills
– Excellent organizational skills
Attributes
– Enthusiastic
– Innovative
– Energetic
– Customer orientated
– Results -orientated
– Ability to work in a team or individually
– Honest, Hardworking and Humble
Maintain GP provider network data on CRM and retain GP services
Medical Service Provider Network Agent position available in Gauteng, Gauteng. This job position was posted by National Risk Managers (Pty) Ltd. The job has been posted as a char8000 ad on 2024-07-08 at 01:19:54 in the Insurance And Investments category
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