Guadalajara: Support Admin- Global Helpdesk posted by Guidewire

Posted on 2025-08-01 00:00:00

Employer	Guidewire
Category	Empleos en inform?tica
Location	Jalisco / Guadalajara

Job Summary

Summary As part of our Global Helpdesk team this position will function as the first point of contact in Mexico providing day-to-day comprehensive technical support to end-users in the areas of hardware, software applications, mobile devices, and network connectivity. The successful candidate will assume full ownership of request and incident resolution, status and tracking of individually assigned tickets, as well as complete Helpdesk tasks including initial ticket triage, prioritization and e?

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