| Date | 2024-07-07 |
|---|---|
| Job Title | General Manager €“ Retail Supply Chain €“ R1mil €“ R900k |
| Employer | Hire Resolve More Information |
| Salary | 0 |
| Category | Clearing And Forwarding |
| Location |
Gauteng / Johannesburg |
Job Summary
Hire Resolves client in the Retail industry is urgently seeking the expertise of an experienced General Manager to join their team in Gauteng.
Responsibilities:
- Ensure achievement of profitability by managing margins and discounts
- Ensure the G. Fox ways of selling is adhered to by Sales Reps
- Monitor and manage expenditure within flexi budgeting (revenue and income achievement)
- Implement corrective action where targets are not achieved to ensure consistent profit growth of the branch
- Ensure goods received are checked, GRVed and put away daily
- Ensure accuracy of stock through daily cycle counts
- Ensure customer satisfaction by delivering in full and on time
- Achieve agreed Customer Service turnaround standards
- Ensure deliveries to Customers by the couriers are within agreed service standards
- Monitor Customer service standards in the Call Centre /Internal Sales
- Ensure the Warehouse operates within standard operating procedures
- Ensure all complaints and queries are resolved within SLAs e.g., logistics, pricing, returns and repairs
- Establish and build Customer relationships and take personal ownership of resolving complaints
- Drive usage of digital platform by promoting and implementing online transactions
- Manage head counts and overtime within agreed budgets
- Maintain effective leave planning and absenteeism management
- Facilitate training and development interventions
- Review performance in discussion with employees, agree ratings and set goals for new period
- Continuously communicate and provide constructive feedback and coaching to employees
- Take disciplinary action where required
- Develop formal succession plan for key positions
- Adhere to OHSA requirements e.g., training, safety reps, administration, meetings
- Ensure the protection and security of all company assets within policy and procedure
- Implement and ensure adherence to all internal controls
- Compile meaningful and accurate management reports
Requirements:
- Grade 12
- 3-year qualification in Business Management or Commerce
- 8-10 years Sales and Operational Management preferably in the PPE industry at a Senior Management Level
- Strong Leadership skills
- Organized with attention to detail
- A team player who works well with others
- Proactive nature
- Excellent Communication skills and interpersonal skills
Benefits:
-
Salary:
R900K/yr – R1Mil/yr, salary negotiable
Contact Hire Resolve for your next career-changing move.
-
Salary:
negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rebecca Grylls, Ashley Feldtmann, or Brittney Basson at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website:
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