Johannesburg: Ux Specialist posted by Quadrant Systems

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Job Summary

Job Description:

We are looking to recruit an UX Researcher to join the product design team.

Job Purpose:

To research UX best-practices, competitors and user needs. Conducts user-testing, analyses data to inform design process. Manages content for certain projects/areas.

Job objectives:

• To support the product design team in delivering digital touchpoint experiences that our customers engage with
• To support the product design team in developing customer journey strategies that consistently improve the customer experience for Absa CIB and drive a customer centric culture throughout the business
• To research UX best practices across both competitors and user needs requirements
• To analyze CX and UX data to inform our UX design process
• To collaborate with stakeholders and design team members

Minimum

Requirements:

Job related knowledge:

Essential

• User testing research and usability testing (applied)
• Analyzed research findings for a better understanding of user insight (applied)
• Good understanding of analytics and the UX design process (applied)
• Good understanding of what motivates a customer, (applied)

Desirable

• Previous UX research (banking advantageous)

Job related skills:

• Analytical thinking: ability to read user and market research findings using logical and scientific reasoning (competent)
• Written and verbal communication (competent)
• Ability to conduct research (competent)
• Attention to detail (competent)
• Time management skills (competent)

Job experience:

• Essential: Minimum of 2 years experience in market research
• Desirable: 3 years experience in market research

Education:

Bachelors Degree/Diploma in media, marketing, research, digital marketing (or relevant discipline)

Essential Competencies:

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Presenting and Communicating Information
• Analyzing
• Learning and Researching
• Planning and Organizing
• Adapting and Responding to Change

To apply, please send CV to Quadrant Systems
Ux Specialist position available in Gauteng, Johannesburg. This job position was posted by Quadrant Systems. The job has been posted as a premium ad on 2024-07-07 at 13:24:59 in the It Computer category

Click Go Apply to apply online!

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