| Date | 2024-06-15 |
|---|---|
| Job Title | Crm Consultant |
| Employer | More Information |
| Salary | |
| Category | Accounting Finance |
| Location |
Tshwane / Pretoria |
Job Summary
Together with our client, a leading claims administrator in Pretoria East, we are recruiting for a CRM Consultant to join their client servicing team. The ideal candidate needs to have minimum 2 years CRM experience and must have matric/grade 12. Duties and
Responsibilities:
Primary
Responsibilities:
Client service, training, on-site client assistance and account collection. Preplanning of on-site client visits based on analysis of book and their challenges; Visits to employers from clients who require assistance based on pre-analysis of the book; Provide further assistance to clients to resolve accounts and/or claims with outstanding information telephonically; Completion of “visited” client books within 30 days; Continuous improvement of relationship with clients; Regular visits to all new and existing clients as directed by line management; Provide on-site registration, training and related assistance to clients as directed by management; Liaison with the Client Relations Line Management on all client related matters; Collect accounts from clients if and when required; Weekly written feedback to Client Relations Manager on clients visited; clients trained, accounts collected; enquiries dealt with; enquiries requiring assistance etc. Other
Responsibilities:
Assist with the other tasks from the department, including but not limited to;
Crm Consultant position available in Tshwane, Pretoria. This job position was posted by . The job has been posted on 2024-06-15 in the Accounting Finance category
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