| Date | 2024-07-07 |
|---|---|
| Job Title | Samsung Field Service Consultant`S (Fsc) R&R |
| Employer | Ison Xperiences More Information |
| Salary | 0 |
| Category | Engineering |
| Location |
Gauteng / Sandton |
Job Summary
On-site training for administrators within the accredited partner`s. – Process alignment to GSPN in accordance to actual process`s on the ground. – Warranty billing and error clearing which will reduce SSA`s support department`s burden. – This will allow current RSM`s to focus more on Dealer Engagement and dealer process enhancements. – Due to training and upskilling of administrator`s/owner`s/manager`s within the service centre`s we will reduce LTP (Long Term Pending) orders (automatically speeding up service). – Support in rolling out of SSA Standard Operating Procedures means overall improvement on Service Levels and Customer experience in turn increase Customer Satisfaction. – 2. to 5 years training facilitation experience . – 2 to 5 years SAMSUNG products , process and service experience . – Deep understanding of the SSA SOP – Experience in Warranty billing process
Samsung Field Service Consultant`S (Fsc) R&R position available in Gauteng, Sandton. This job position was posted by Ison Xperiences. The job has been posted as a premium ad on 2024-07-07 at 14:02:57 in the Engineering category
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