South Africa: Operational Team Leader

Date	2024-07-04
Job Title	Operational Team Leader
Employer	More Information
Salary	R200000 – R300000 per year
Category	Energy Oil & Gas
Location	ZA / South Africa

Job Summary

Minimum Requirements (Experience & Qualifications) : Grade 12 or equivalent at NQF level 4 (essential) Diploma in supply chain management/ transportation/ safety management or equivalent at NQF level 5 (essential) Code B Drivers License (essential) At least 3 years working experience in an operations environment (essential).One year experience in supervisory capacity (desirable). Ability to work flexible hours. Own reliable vehicle. Required Knowledge: Business operations Operational systems & dashboards Rules and regulations of the road. Company SOPs. Client service level agreements. Leadership and management principles. Microsoft office Project management Workforce scheduling and rostering Motorbike driving knowledge. Performance management and improvement. Cross-cultural communication Legislative requirements Required Skills: Planning and organizing Problem Solving Prioritization Analytical Ability Identifying trends and reviewing related information to develop and evaluate options and implement solutions. Time management Project management Leadership Conflict resolution Excellent communication ability that can be applied to all levels and cross-culturally (written and verbal) Diversity management & inclusion Report writing Required Competencies: Strong professional communicator Resourceful Self-motivated Ability to foster and maintain relationships. Positive and service-oriented attitude Ability to thrive in a fast-paced and high-pressured environment. Ability to deliver on a task independently. Resilient Strong follow through Emotionally intelligent Team player – ready and willing to assist fellow team members where needed.

Operational Team Leader position available in ZA, South Africa. This job position was posted by . The job has been posted on 2024-07-04 in the Energy Oil & Gas category

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South Africa: Operational Team Leader

Date	2024-07-04
Job Title	Operational Team Leader
Employer	More Information
Salary	R 24 500 pm
Category	Transport Logistics Warehouse
Location	ZA / South Africa

Job Summary

Operational Team Leaders Urgently Required Gauteng – Westrand and PTA Grade 12 or equivalent at NQF level 4 (essential) Diploma in supply chain management/ transportation/ safety management or equivalent at NQF level 5 (essential) Code B Drivers License (essential) Own reliable own vehicle At least 3 years working experience in an operations environment (essential). One year experience in supervisory capacity (desirable). Job Output Manage performance objectives of clusters, monitor and apply corrective measures on performance exceptions in accordance with policies and procedures and escalate to area manager for disciplinary or penalty actions. 2. Co-ordinate, manage and control contracted driver availability & schedules daily and weekly as per cluster requirements. 3. Daily & weekly compliance checks on drivers and assets daily & weekly: Ensure that all drivers have the necessary resources and tools available in working order and that they meet all legal and regulatory conditions to deliver their services to Pingo. 4. Physical support and issuing of assets and issuing of uniforms and campaign related articles and ensuring AODs are completed and submitted to admin team within required timeframe. 5. Maintain daily face to face interaction with independent contractors. Execute on the job training where required. Deal with driver queries promptly and ensure that drivers voice is represented within the business. 6. Obtain driver feedback and feedback to business and actively pursue plans to address any barriers to performance and/or to improve alignment to the business imperatives. 7. Review and make recommendations to improve driver self-service to empower drivers to obtain the required resources to deliver against the expectations of the business. 8. Daily and weekly engagement with contracted drivers on all facets of the business. Determine if there are any challenges they are experiencing and actively work to resolve driver issues that will inhibit performance, raise caveats and training opportunities. 9. Accurately and timeously report in field incidents & accidents in line with company & departmental policies. Provide all support functions to contracted drivers on incidents and accidents, accurately and timeously complete incident / accident reports for timeous submission to relevant departments. 10. Contribute to the continuous improvement of the cluster through making recommendations and suggestions to the Area Manager. 11. Collate and submit budget inputs as required. Measures: Attainment of key results and output can be measured by: – Excelling / achievement of daily store KPIs in alignment with customer service level agreement (Evidence: Daily store performance as per BI dashboard OTL view). – Daily contractor headcount management in accordance with weekly roster/shift schedule ((Evidence: Headcount stats (start and end of shift snapshot) as per daily BI dashboard OTL view). – Daily store & driver compliance audits. (Evidence: daily & weekly completed compliance audit reports comply with number of store visits / audits to be done and required compliance %). – Accurate recon on assets/uniforms/ campaign or project related articles at all times. (Evidence: timeous submission of AODs to Ops Administrator and/or on time reporting of information – cadence as required). Weekly evidence of toolbox talks/on the job training sessions held with contractors. – Number of driver queries dealt within required resolution timeframe. (Evidence: Number of in app chat queries successfully resolved within required timeframe). – Reporting of all accidents and incidents which occurred within your area of responsibility (within 24hrs) via control team & claims department. – Accident & incident claims assistance ensuring that claims department is updated regularly, and that open claims and forms are completed and submitted as soon as possible. (Evidence: follow up messages and communication with all stakeholders). – Give inputs to budget as required. Stretch goal. – Assist the area operations manager to improve subcontractor retention rate per store (improvement of contractor retention by 3% over a 6-month cycle).

Operational Team Leader position available in ZA, South Africa. This job position was posted by . The job has been posted on 2024-07-04 in the Transport Logistics Warehouse category

South Africa: Operational Team Leader

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South Africa: Operational Team Leader

Job Summary

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