South Africa: Operations Support Executive posted by Employ Africa Group

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Job Summary

We are urgently looking for Operations Support Executive – for 3 locations: Angola, Congo and Point Noir.

JOB SUMMARY

• Responsible for coordinating CC Supervisors and ensure an efficient and highly productive distribution of human resources and task, with due consideration to quality standards set for the management.
• Create good relationship with the lines to be able to meet and exceed expectations and ensure timely feedback.
• Manage, motivate and supervise the section, ensuring all functions are carried out with due regard to highest job quality and optimum deployment of staff.
• Provide Seamless inputs to Statistics
• Responsible for carrying out testing of Terminal operating system for ensuring that it is bug free.

DUTIES AND RESPONSIBILITIES

• Directly supervise Cargo Control Supervisors, Cargo Control Clerks & Operation Support Clerks.
• Attending daily operation
• Monitoring vessel schedules on daily basis & assign tasks to the Cargo Control Supervisors & Clerks.
• Responding to all issues relating to service failures through
• Attending to queries of shipping lines & CFS and following up on the actions that are required.
• Follow up with the Cargo Control Supervisors & Clerks on the progress of Import Advance List & Export Advance List & ensure that the IAL & EAL are finalized according to internal KPI.
• Ensure that Import & Export tally sheet / TDR are forwarded to Vessel Operating Agent in accordance to internal KPI.
• Ensure that seamless inputs are provided to the Statistics Department through TDR, T Express data.
• Interact closely with Planning Managers /Planning Executive / Process controllers / Dispatchers for smooth vessel & yard operations.
• Interact with billing department regarding cargo related billing
• Interact with IT department regarding system related
• Ensure that all the correspondence from the customers are attended & filed
• Ensure that work is properly distributed and executed before deadlines Assist and advise the supervisors in their daily duties.
• Follow up on any outstanding, act proactively to avoid any mishap and keep planning manager informed at all times.
• Conducting Training sessions for newly recruited staff in Cargo Control
• Test the Software Patches that are sent by Navis for internal upgrades is as per
• Conduct Training of web access to External
• Ensure that Login id/Passwords for External clients are issued as per the timelines indicated in SOP.

Qualifications, Experience and Language Skills:

• Degree / Diploma or equivalent
• At least 4 years of relevant experience in related field and container shipping
• Intermediate English both in Oral and written

Operations Support Executive position available in South Africa, South Africa. This job position was posted by Employ Africa Group. The job has been posted as a premium ad on 2024-07-07 at 13:07:08 in the It Computer category

Click Go Apply to apply online!

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