| Date | 2024-07-07 |
|---|---|
| Job Title | Restaurant Service Manager |
| Employer | Career Custodians More Information |
| Salary | 0 |
| Category | Tourism Hospitality |
| Location |
South Africa / South Africa |
Job Summary
A leading luxury hotel in Camps Bay seeks a Restaurant Service Manager to join their multi-venue team.
The Restaurant Service Manager will be responsible for the restaurant`s revenue, profitability and quality goals.. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality and customer-service standards. You will be managing day to day operations with a goal of controlling costs and providing a high quality experience to the customers.
Minimum requirements
- Matric
- Food and Beverage /Hotel Management qualification advantageous
- Previous experience in the same or similar position in 4/5 star property
- Familiar with the duties and responsibilities for the Food and Beverage department
- MS Office (Word, Excel and Outlook) essential
- Opera experience advantageous
- Micros experience advantageous
Duties and responsibilities
- Ensure that the service levels are maintained and sustained in the restaurants
- Manage dining rooms
- Communicate with service, kitchen and reception staff regarding special requests, events and guest needs
- Respond efficiently and accurately to customer complaints
- Organise and supervise shifts
- Appraise staff performance and give feedback to improve productivity
- Ensure compliance with safety and sanitation regulations
- Control operational costs and identify measures to cut waste
- Implement policies and protocols that will maintain future restaurant operations
- Ensure all employees are working within the outlined operational standards
- Report on financial performance, inventory and personnel
- Produce management reports as required
- Be familiar with the guest staying in the hotel
- Upsell F&B, accommodation and tourism services
- Inform all guests of current specials and upcoming events
- Rostering
- Training and testing of staff
- Ensure stock control system is maintained
- Do duty manager shifts
- Sign off stock takes
- Gratuity control and allocation
- Micros day and report accounts to be balanced
- Cash up
Due to the large volume of applications, only candidates that meet the minimum requirements will be contacted.
If you have not heard from us in 2 weeks, please consider your application as unsuccessful.
Restaurant Service Manager position available in South Africa, South Africa. This job position was posted by Career Custodians. The job has been posted as a premium ad on 2024-07-07 at 13:07:44 in the Tourism Hospitality category
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