.job-advertisement { background-color: #f7f7f7; padding: 20px; border: 1px solid #ddd; border-radius: 5px; box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); } .job-details { padding: 20px; margin-bottom: 20px; background-color: #fff; border: 1px solid #e0e0e0; border-radius: 5px; box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); } .job-details h2 { margin-top: 0; } .apply-button { display: inline-block; padding: 10px 20px; background-color: #3498db; color: #fff; width:100%; text-decoration: none; border-radius: 5px; transition: background-color 0.2s; } .apply-button:hover { background-color: #2980b9; } lang="en-ZA"> Cape Town: 2Nd Line Systems Engineer posted by Datafin | JVR Jobs | United States Jobs
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Cape Town: 2Nd Line Systems Engineer posted by Datafin






Date 2024-07-07
Job Title 2Nd Line Systems Engineer
Employer Datafin
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

2nd Line Systems EngineerIT – Support
Cape Town – Western Cape
ENVIRONMENT:
A vibrant IT Support company in Cape Town is in search of an ambitious and proficient 2nd Line Systems Engineer to become a part of its team. The ideal candidate should have demonstrated experience as a 2nd Line Systems Engineer, emphasizing expertise in Microsoft Server technologies and networking. Additionally, familiarity with virtualization technologies, preferably Hyper-V or VMware, is preferred. Possession of CompTIA A+ or an equivalent, as well as CompTIA N+ or an equivalent qualification, is required.
DUTIES:
Technical Expertise:
  • Demonstrate strong proficiency in Microsoft Server technologies, including installation, configuration, and maintenance.
  • Possess advanced networking skills to troubleshoot and maintain a robust network infrastructure.
  • Experience with virtualization technologies, preferably in environments such as Hyper-V or VMware.
Support and Escalation:
  • Provide second-line support for complex technical issues, serving as the escalation point for the 1st line (desktop) support technicians.
  • Respond to after-hours escalations on a rotational basis to ensure timely resolution of critical issues.
Leadership and Collaboration:
  • Lead and guide a small team of 1st line support technicians, providing mentorship and technical expertise.
  • Collaborate with other teams and departments to ensure seamless communication and resolution of technical challenges.
Onsite and Remote Support:
  • Utilize strong troubleshooting skills to provide remote support to clients.
  • When required, travel to client locations for onsite support, with compensation for travel expenses.
Client Interaction:
  • Maintain a professional and customer-focused approach when interacting with clients.
  • Effectively communicate technical solutions to non-technical clients.
REQUIREMENTS:
  • Proven experience as a 2nd Line Systems Engineer with a focus on Microsoft Server technologies and networking.
  • Experience with virtualization technologies, preferably Hyper-V or VMware.
Tech non-negotiables: ( These are preferred)
  • CompTIA A+ or equivalent
  • CompTIA N+ or equivalent
  • CompTIA server+ or equivalent
  • CompTIA S+ or equivalent
  • Microsoft Azure experience
  • Microsoft AD experience
  • Microsoft Server technologies and networking
  • Experience with virtualization technologies, preferably Hyper-V or VMware
  • Experience with Fortinet / Fortigate technologies / possible NEC 4 qualifications
ATTRIBUTES:
  • Strong leadership and mentorship skills.
  Cape Town: Business Operations Securiity Manager - East London (Ee) posted by PRR Recruitment Services
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2Nd Line Systems Engineer position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-07-07 at 16:00:53 in the It Computer category

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