| Date | 2024-07-05 |
|---|---|
| Job Title | Sales Dutch Support Advisor |
| Employer | More Information |
| Salary | R30 000 Monthly |
| Category | Sales |
| Location |
Cape Town Region / Cape Town City Centre |
Job Summary
Job description We are looking for Dutch native speakers with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. Key
Responsibilities:
Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate commercially and describe the value of products and services offered. Build and maintain positive customer relationships by understanding their needs and providing tailored solutions. Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction. Accurately document customer interactions and sales activities in the CRM system. Stay up to date on product knowledge, market trends, and sales techniques. Collaborate with the sales team and management to achieve team goals and objectives. Handle customer inquiries, resolve issues, and provide exceptional service. Communicate with customers to understand their requirements and needs. Offer solutions based on clients needs and capabilities. Keep an updated customer database. Adhere to common KPIs for your work. Update client records Required Qualifications & Experience: Fluent in Dutch language (spoken & written at C1/C2 level), Native highly preferred. Familiarity with Desktop Computing: Windows PCs, Outlook Email, Web Browsers, and the Internet. Previous sales experience is preferred but not mandatory. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Results-driven and target-oriented mindset. Self-motivated, energetic, and confident. Ability to work in a fast-paced and dynamic environment. Ability to approach problems logically. Patient and friendly personality. Team player. Good time-management skills. Great interpersonal, communication and presentation skills. Benefits : Competitive salary and incentives Comprehensive health, dental, and vision insurance Hybrid Parking Professional development opportunities and tuition reimbursement Collaborative and inclusive work environment
Sales Dutch Support Advisor position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-07-05 in the Sales category
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Cape Town City Centre: Sales Dutch Support Advisor
Job description We are looking for Dutch native speakers with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. Key Responsibil
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