Cape Town City Centre: Senior Field Service Support Technician

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Job Summary

Perform repair and maintenance of products, logging faults and problems to enhance product quality Conduct diagnostics and resolutions to ensure customer satisfaction and effective support Investigate facility failures to identify root causes and implement control measures to prevent recurrence Provide accurate and timely reporting to all stakeholders, including customer feedback and site visit findings Deliver comprehensive Battery Test Services to industry clients, defining test cycles and operating conditions based on customer specifications Liaise with Development and Production teams to communicate on-site issues for continuous product improvement Offer technical support at customer sites, including diagnostics, repair work, and comprehensive issue resolution Ensure professional conduct and adherence to health and safety standards during all site visits and customer interactions Skills & Experience: Strong verbal and written communication skills Capable of making limited technical decisions within a defined framework Excellent interpersonal skills and customer acumen Able to work both independently and as part of a team Able to work effectively under pressure Skilled in conflict management Qualification: Ndip or BTech Electrical Engineering Electrician Redseal/Wiremans PV Greencard will be beneficial Only South African Residents or individuals with a relevant South African work permit will be considered. Contact SHAWN VELDTMAN on

Senior Field Service Support Technician position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-06-28 in the Engineering category

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