| Date | 2024-07-08 |
|---|---|
| Job Title | Claims Consultant – Fnol |
| Employer | Energy at Work Projects More Information |
| Salary | 10000 |
| Category | Insurance And Investments |
| Location |
Gauteng / Gauteng |
Job Summary
Company Overview: Join our client`s dynamic team, a leading provider of insurance solutions. They are committed to delivering exceptional service and support to their clients, and they are seeking a dedicated FNOL (First Notice of Loss) Claims Consultant to join their Claims Department.
Position Overview: As an FNOL Claims Consultant, you will play a crucial role in our client`s claims process by efficiently handling first notice of loss reports from clients. You will be responsible for gathering information, assessing claims, and providing exceptional customer service to ensure a smooth and timely claims experience for their policyholders.
Key
Responsibilities:
- Receive and process first notice of loss reports from clients, ensuring accuracy and completeness of information.
- Conduct thorough investigations to assess the validity and coverage of claims.
- Communicate with policyholders, agents, and third parties to gather additional information and documentation as needed.
- Evaluate claims based on policy terms, coverage limits, and regulatory requirements.
- Determine claim eligibility, coverage, and settlement options in accordance with company policies and procedures.
- Provide timely and accurate updates to policyholders regarding the status of their claims.
- Collaborate with internal teams, including claims adjusters, and legal, and fraud investigators, to resolve complex claims issues.
- Maintain detailed records of claims activities, correspondence, and documentation in claims management systems.
- Ensure compliance with regulatory standards and company guidelines throughout the claims process.
- Provide exceptional customer service and support to policyholders, demonstrating empathy and professionalism in all interactions.
Qualifications:
- Matric, RE5, RE1 and FAIS credits.
- Minimum of 3 years of experience in insurance claims handling, with a focus on FNOL.
- Strong knowledge of insurance policies, coverage types, and claims processes.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with diverse stakeholders.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to prioritize tasks, manage workload efficiently, and meet deadlines in a fast-paced environment.
- Commitment to delivering exceptional customer service and building positive relationships with clients.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement within the company.
- Supportive and collaborative work environment.
- Ongoing training and development programs.
How to Apply: If you are passionate about the insurance industry and have a strong background in claims handling, we encourage you to apply by submitting your resume. We look forward to welcoming you to our client`s Claims Department.
Claims Consultant – Fnol position available in Gauteng, Gauteng. This job position was posted by Energy at Work Projects. The job has been posted as a char8000 ad on 2024-07-08 at 01:21:42 in the Insurance And Investments category
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Claims Consultant – Fnol
