| Date | 2024-07-07 |
|---|---|
| Job Title | Business Unit (Bu) Manager: Client Services (Jhb) |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Gauteng / Johannesburg |
Job Summary
Johannesburg – Gauteng
- Lead and manage the Client Services Business Unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists, and administrative staff.
- Oversee all client service contracts, including end-user devices (laptops, desktops, etc.) and resource contracts (IT support and related services).
- Drive revenue and sales growth within the Business Unit through effective strategies and initiatives.
- Develop and maintain strong relationships with clients, vendors, and partners to ensure successful contract management and service delivery.
- Apply for tenders related to client services and manage the tender process from start to finish.
- Utilize expertise in the ICT sector, particularly in understanding amongst others, Dell, HP, Huawei and Lenovo business operations, to inform business strategies and decisions.
- Implement pricing strategies to maximize profitability while remaining competitive in the market.
- Provide leadership and guidance to the team, fostering a culture of excellence, collaboration, and innovation.
- Develop and execute business plans to achieve business unit goals and objectives.
- Monitor and analyse market trends, competitor activities, and industry developments to identify opportunities for growth and improvement.
- Ensure compliance with relevant regulations, policies, vendor policies and standards in all business activities.
- Collaborate with other departments, such as Sales, Marketing, and Operations, to optimize business processes and achieve overall company objectives.
- Manage Sales Account Managers, including setting targets, monitoring targets, creating account plans, and forecasting.
- Manage Technical Specialists, overseeing solution building (BOM) and identifying solutions for clients.
- Bachelors Degree in Business Administration, Information Technology, or a related field (Masters degree preferred).
- Proven 10+ years experience in a managerial role within the ICT sector.
- Strong understanding of Dell, HP, Huawei and Lenovo business operations.
- Excellent pricing and negotiations skills and experience in building sustainable departments.
- Demonstrated ability to drive revenue and manage client service contracts.
- Extensive knowledge of client service operations, including end-user devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services and resource contracts, etc.).
- Understanding of budgets and business-planning.
- Strong leadership and team management skills.
- Excellent negotiation abilities.
- Ability to cultivate and maintain strong client, distribution and vendor relationships.
- Proficiency in tender application processes and contract management.
- Strategic thinker with the ability to develop and execute business plans.
- Exceptional written and oral communication skills with ability to coordinate work activities with remote teams.
- Strong analytical and conceptualization skills (e.g., the ability to “join the dots”, and communicate this at multiple levels).
- Working effectively within local and distributed teams.
- Excellent planning, interpersonal, problem solving, leadership skills.
- Knowledge of technological trends to build strategy.
- Ability to conduct technological analyses and research.
- Effective and productive collaborator to drive cross-functional initiatives.
- Excellent problem-solving skills to facilitate data-driven decision-making, with a proven track record of iteration and experimentation.
- Must have an executive presence and proven leadership skills to apply when partnering and engaging with executive-level leaders with constructive confrontation and collaboration.
Business Unit (Bu) Manager: Client Services (Jhb) position available in Gauteng, Johannesburg. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-07-07 at 16:00:48 in the It Computer category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Durban: Financial Manager (Business Unit)
Job Purpose: To manage the financial and administrative functions for the Business Unit in line with Divisional objectives. Reporting to: General Manager. Minimum Requirements: Matric/ Grade 12 BCom Degre in Business Administration 5 Years in a similar rol
View Job
Financial Manager (Business Unit)
Bloemfontein: Business Unit Manager posted by Mirna Butler Recruitment
A specialist optometry clearing and benefit management company in Bloemfontein is looking for an experienced Business Unit Manager to join their dynamic team. The Business Unit manager will be responsible for managing the entire business unit for a leading
View Job
Business Unit Manager
Durban: Business Unit Accountant (6 Months Ftc) posted by Abantu Staffing Solutions
Job Purpose:To be responsible for the financial, administrative and management systems Minimum Requirements:Grade 12BCom In AccountingMinimum 4 years experience in Finance / accounting roleResponsibilities:Financial Strategy:Participate in organisational s
View Job
Business Unit Accountant (6 Months Ftc)
Johannesburg: Business Unit Director posted by Crayon
To find out more, click Apply or head on over to Crayon to review the full spec and applywww.********.co.zaHow you`ll roleAs the Business Unit Director you will play a pivotal role in fostering strong client relationships and driving business growth. You w
View Job
Business Unit Director
Bloemfontein: Business Unit Manager
A specialist optometry clearing and benefit management company in Bloemfontein is looking for an experienced Business Unit Manager to join their dynamic team. The Business Unit manager will be responsible for managing the entire business unit for a leading
View Job
Business Unit Manager
Sandton: Business Unit Administrator posted by IOCO
iOCO Invites You to Explore Possibilities. We are seeking a Business Unit Administrator for a hybrid working opportunity. As a Business Unit Administrator, you`ll play a crucial role in ensuring the smooth functioning of our business unit by managing admin
View Job
Business Unit Administrator
Sandton: Business Unit Administrator posted by IOCO
iOCO Invites You to Explore Possibilities. We are seeking a Business Unit Administrator for a hybrid working opportunity. As a Business Unit Administrator, you`ll play a crucial role in ensuring the smooth functioning of our business unit by managing admin
View Job
Business Unit Administrator
Johannesburg: Business Unit (Bu) Manager: Strategic Procurement Management (Jhb) posted by Datafin
Business Unit (BU) Manager: Strategic Procurement Management (JHB)Finance/AdminJohannesburg - GautengENVIRONMENT: A dynamic ICT Specialist seeks a critical thinking & highly strategic BU Manager to maximize opportunity to secure contracts and business by e
View Job
Business Unit (Bu) Manager
Johannesburg: Business Unit (Bu) Manager: Client Services (Jhb) posted by Datafin
Business Unit (BU) Manager: Client Services (JHB)Finance/Admin ~ Media/Marketing/SalesJohannesburg - GautengENVIRONMENT: LEAD, manage and grow the Client Services Business Unit as the next Business Unit Manager sought by a dynamic ICT Specialist in Joburg.
View Job
Business Unit (Bu) Manager
Johannesburg: Structural Engineer/Civil Business Unit Lead – Engineering Consulting Industry posted by Hire Resolve
Hire Resolves client in the Engineering industry is urgently seeking the expertise of a Structural/Civil Business Unit Lead in Pretoria/Johannesburg.Responsibilities:Provide leadership to the Structural/Civil DivisionProvide technical guidance to Structura
View Job
Structural Engineer/Civil Business Unit Lead – Engineering Consulting Industry