| Date | 2024-07-02 |
|---|---|
| Job Title | It Infrastructure Manager |
| Employer | More Information |
| Salary | MR Monthly |
| Category | It Computing Software |
| Location |
Cape Town Region / Cape Town City Centre |
Job Summary
Location: Kraaifontein, Western Cape
Requirements:
Qualifications Degree or relevant Certifications in IT discipline MCSE Security Fortinet Certified Professional ITIL Service delivery manager qualifications (Desirable) Functional: In depth ITIL Knowledge At least 5 years experience of managing a similarly sized team (5 Staff) 3 years of appropriate experience supporting IT infrastructure and service delivery, preferably with a medium size to large organisation Excellent understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc. A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies Experience of working with 3rd party service providers Technical: In depth knowledge of Microsoft Windows Server In depth knowledge of Active Directory (Design, Security and Administration) In depth knowledge of Messaging (MS Exchange, Archiving, Unified Communications) In depth knowledge of Microsoft Office 365 In depth knowledge of FortiGate Firewalls In depth knowledge of Networking technologies and concepts. Good understanding of Hyper V Good understanding of Veeam Backup Products Good understanding of Linux Server Good understanding of IT security and Data protection Good understanding of Cloud and mobile technology Good understanding of Powershell scripting (Desirable) Exposure to MS SharePoint
Responsibilities:
Reporting to the Head of IT, the post-holder is responsible for providing an excellent level of 3rd line support to the IT team, giving support across the whole of business in Front and Back-office functions. The role will have oversight of IT Operations including Service Delivery, Application and Network infrastructure. Provides leadership and supervision to the members of the IT Service Desk team, ensuring that appropriate skilled resources are in place to meet required service levels. Provides technical support and guidance to Service Desk staff. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner. Provides ITIL Service disciplines, covering Incident, Problem and Change Management. Provides Windows Server support and administration. Provides Fortigate, Netgear, Unifi Switches, Firewall and Routers support and administration. Works with Head of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications. Implement policies/standards to improve the quality and efficiency of support services based on ITIL methodology. Works closely with the IT Service Desk and other Specialist to ensure a timely, robust and comprehensive service transition process. Works with the Service Desk team to set SLA criteria for the availability and performance of the IT infrastructure. Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. Responsible for day-to-day system administration, including management of internal network, VPN, Microsoft Active Directory (AD) and system backups. Responsible for management of the rollout and support of desktop devices, including laptops, printers, mobile devices and productivity tools such as Outlook and MS Office. Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery. Ensures delivery of individual and team projects allocated within aggressive delivery times. Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures. Monitors business critical processes and systems. Installs, configures and supports new and existing servers and network infrastructure. Plan and implement upgrades needed to maintain service levels. Develop and lead the replacement of infrastructure at end of life. Conducts testing and analysis of all components of network and server infrastructure components. Maintains server uptime consistent with Business goals and metrics. Execution of DR tests as planned and agreed. Maintains a schedule of formal service reviews with key stakeholders and management of the key 3rd party providers who provide the IT operational service. Manages the performance objectives and professional development of the Service Desk team including the initiation, monitoring, review and validation of individual training and development plans in line with organizational and business requirements. Identifies opportunities to simplify IT Service Desk operations through continuous improvement initiatives. Provide out of hours support as required. Performs any other duties as may be required from time to time.
It Infrastructure Manager position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-07-02 in the It Computing Software category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Cape Town City Centre: Infrastructure Team Lead
Our client is a UK based company with 25 years of experience in delivering IT services and infrastructure solutions to a wide range of customers across varied markets and locations. They are seeking a skilled Infrastructure Team Lead to join their dynamic
View Job
Infrastructure Team Lead
Johannesburg: It Infrastructure Engineer
Responsibilities: Oversee 5 IT HUBs across Africa and provide Level 1-3 support for hardware, virtualization, SAN, and vSAN systems. Plan and supervise maintenance interventions, maintain system documentation, and ITSM tools. Ensure compliance with policie
View Job
It Infrastructure Engineer
Cape Town City Centre: Investment Principal | Senior Investment Associate (Private Equity: Infrastructure)
INVESTMENT PRINCIPAL | SENIOR INVESTMENT ASSOCIATE (Private Equity: Infrastructure) Western Cape, SA Competitive Package on Offer PLUS Incentives Our Client, a highly reputable Private Equity Infrastructure Investment firm is currently expanding their team
View Job
Investment Principal | Senior Investment Associate (Private Equity
Cape Town City Centre: It Infrastructure Manager
Location: Kraaifontein, Western Cape Requirements: Qualifications Degree or relevant Certifications in IT discipline MCSE Security Fortinet Certified Professional ITIL Service delivery manager qualifications (Desirable) Functional: In depth ITIL Knowledge
View Job
It Infrastructure Manager
Cape Town Region: It Infrastructure Manager
Minimum requirements: Degree or relevant Certification in IT NCSE Security and Fortinet Certified Professional 5 Years` minimum of Managerial experience (team of 5) 3 Years` minimum of IT Infrastructure experience 3rd Party Service Providers experience In
View Job
It Infrastructure Manager
Johannesburg: It Infrastructure Manager Ww
Role Overview: The IT Infrastructure Manager is responsible for overseeing and managing the deployment, operation, and maintenance of Azure-based infrastructure. This role requires a blend of technical expertise, leadership skills, and strategic planning t
View Job
It Infrastructure Manager Ww
Sandton: It Infrastructure Manager
Our Client a Global Tech firm is seeking an IT Infrastructure Manager to join their team in Sandton (Onsite) on a contract basis. The IT Infrastructure Manager is responsible for overseeing and managing the deployment, operation, and maintenance of Azure b
View Job
It Infrastructure Manager
Cape Town: Head Of It And Infrastructure posted by CallForce
We are seeking a skilled and experienced IT and Infrastructure Manager to drive our technological initiatives forward and oversee the design, implementation, and maintenance of the technological infrastructure that supports our BPO operations.Your role is
View Job
Head Of It And Infrastructure
Cape Town: Infrastructure Security Engineer posted by CF & I Consulting
OVERALL PURPOSEThe overall purpose of this position is to:Lead the management, deployment and operation of a portfolio of cutting-edge security solutionsMonitor security events and incidents and assess impact of published vulnerabilities in our environmen
View Job
Infrastructure Security Engineer
Cape Town: Lead It Infrastructure Engineer/It Infrastructure Manage posted by PRR Recruitment Services
Lead IT Infrastructure Engineer/IT Infrastructure Manage Cape Town RnegThis well-known leading international company is seeking a Senior Lead IT Infrastructure Engineer the ideal candidate will have the following 6 tips:Experience of working within a glo
View Job
Lead It Infrastructure Engineer/It Infrastructure Manage
Cape Town: It Helpdesk Support And Infrastructure posted by CallForce
IT & Infrastructure The IT Support TechnicianReports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT)
View Job
It Helpdesk Support And Infrastructure
Stellenbosch: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Vereeniging: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
South Africa: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Polokwane: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Potchefstroom: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Pretoria: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Port Elizabeth: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Durban: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Randburg: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Cape Town: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Bloemfontein: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Boksburg: Water Infrastructure Facilitator posted by CTU Career Chatz
Duties:Facilitation:Planning and managing weekly classesPreparation and delivery of learning contentPrepare learning environment i.e., labs; classrooms; research venues, group activity venues etcDevelop learning material if requiredOrganize additiona
View Job
Water Infrastructure Facilitator
Johannesburg: Infrastructure Engineer posted by PRR Recruitment Services
Infrastructure Engineer - Rneg This well known company based in Sandton is looking for a Infrastructure Engineer, The ideal candidate will have strong experience in AWS, Azure, Cloud Infrastructure and Cloud Storage Degree or diploma is neededSend your CV
View Job
Infrastructure Engineer
Johannesburg: Infrastructure Engineer posted by PRR Recruitment Services
Infrastructure Engineer RnegThis well-known software house based in Sandton is looking for a Infrastructure EngineerMinimum education experience:NQF level 4 with IT related subjects is minimum requirement however Tertiary Qualification in a related field
View Job
Infrastructure Engineer
