| Date | 2024-07-07 |
|---|---|
| Job Title | Field Support Engineer |
| Employer | Datafin More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Gauteng / Johannesburg |
Job Summary
Johannesburg – Gauteng
- Installation and commissioning of the companys machine vision systems (incl. IP camera, IP laser, network switches, LED lights, etc.) on client equipment such as conveyor belts and flotation cells, with a focus on:
- Sensor mounting and configuration.
- Network connectivity & configuration.
- Low voltage power supply.
- Software installation & XML configuration.
- Handover, training, and client engagement.
- On-going remote sensor health monitoring and diagnostics o Remote monitoring and remote maintenance of all the companys sensors in the field:
- Regularly liaising with client to troubleshoot technical issues and to advise the customer.
- Remote setup, configuration, calibration and updating software.
- Debug sensor, OPC and data integrity problems.
- Automated troubleshooting toolbox and standard operating procedure (SOP) development to solve recurring problems more efficiently.
- Liaising with internal & client IT department regarding infrastructure architecture planning and maintenance
- On-going field services:
- Travel to site – estimated at 20-30 trips per year (trip duration typically 2-5 days but may at times be up to 4 weeks).
- Working closely with the Support Technicians based in Johannesburg & Cape Town.
- National Diploma or Degree in Engineering (Electrical or IT oriented).
- Onsite Mining experience (Mineral processing beneficial).
- Software scripting experience (Advantageous).
- Selection / troubleshooting and configurations experience in Electronics (Power supplies, PLCs, Wi-Fi, Flood Lights, IP Cameras and more) and in hardware (Servers, network devices, Wi-Fi, and other IT equipment).
- Experience in server and database hosting, as well as firewalling, etc.
- Experience in electronic fault finding and replacements.
- Knowledge in OPC Communication and Setup (Advantageous).
- Comfortable working within a team of suppliers to deliver relevant solutions to a client(s).
Field Support Engineer position available in Gauteng, Johannesburg. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-07-07 at 16:00:32 in the It Computer category
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